Zero Tolerance Policy

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At SOULSTAR, we are dedicated to providing professional holistic massage and wellness therapies in a safe, respectful, and healing environment

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We kindly ask all clients to respect the following:

✅ Professional Boundaries

All treatments are strictly therapeutic and wellness-focused.

We do not provide sexual services of any kind.

 

🚫 Zero Tolerance for Inappropriate Behaviour

Any sexual remarks, requests, or behaviour will result in the immediate termination of the session. With respect, no sexual remarks or requests to be made during enquiriy, and we advise that if this is ignored details may be shared with the authorities 

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No refunds will be given if a session ends due to inappropriate behaviour.

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The client will be permanently refused future appointments.

Serious incidents may be reported to the relevant authorities.

 

Our Commitment

SOULSTAR is committed to:

Providing a safe and welcoming environment for all clients.

Upholding the highest standards of professionalism and care.

Protecting the wellbeing of both clients and practitioners.

 

We thank you for respecting our practice and supporting a safe space for healing and wellness.

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Soulstar Holistic Massage & Wellness